5.3 Help Menu
Help Menu is used to send a log, check the manual/FAQs and so on.
Clicking on this menu opens FAQ page in our website.
Clicking on this menu opens netLD product manual.
There are several features in Help → About and they are useful for debugging. To use the features in this section, you have to login with Administrator user.
Adapter Logging feature in the About menu allows you to issue a log for adapter operations. It is eﬀective only in 5 minutes and is disabled after that. It is because this feature is quite CPU intensive, and there may be significant performance drawback if someone forgot to disable the feature.
To activate the adapter logging feature, first select the About in Help menu. Then click on the Adapter Logging button.
Enable recording of adapter operations.
The log file have a filename much like the following:
C:ˇProgram FilesˇNet LineDancerˇscratchˇlogsˇSwitch_backup_10.0.2.3.log
Send Log feature sends a set of log files to email@example.com when you are in troubles. The logging feature in netLD is quite exhaustive, e.g. it creates the logs even while using the Smart Bridge feature.
1. Select the About in the Help menu.
2. Click on the Send Log button.
Enter your E-mail address in Your E-Mail field and click on the OK button to send the log.