Please collect the output of the following command to provide to Technical Support.
Linux:
[root@linuxhost]# ip addr
[root@linuxhost]# ip route
[root@linuxhost]# cat /etc/hosts
[root@linuxhost]# cat /etc/resolv.conf
[root@linuxhost]# cat /usr/share/netld/revision.properties
[root@linuxhost]# find /usr/share/netld/config -type f -exec grep -Iq . {} \; -and -print -and -exec cat {} \;
[root@linuxhost]# ps -ef | grep netld
If netstat is not available, please install net-tools (yum install net-tools):
[root@linuxhost]# netstat -r
[root@linuxhost]# netstat -a
[root@linuxhost]# netstat -n
Redhat 5/6:
[root@linuxhost]# iptables -L
[root@linuxhost]# iptables nat -L
[root@linuxhost]# iptables mangle -L
Redhat 7:
[root@linuxhost]# firewall-cmd --list-all-zones
[root@linuxhost]# systemctl status netld